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IAG privacy policy

This website is owned by International Airlines Group (“IAG”) and operated on our behalf by Thomson Reuters Limited (“we” or “us”).

This privacy policy sets out how we use and protect any information that you give us when you use this website.

What personal data is collected and why?

To enable your requests for information, you may be asked to provide contact details such as your name, email address, company name, postal address. This is used for the following purposes

  • To subscribe to email alerts from the website. You can unsubscribe at any stage by returning to the website
  • To request hard copies of documents to be sent to you
Controlling your personal information

IAG and Thomson Reuters Limited do not use your personal details to send you marketing information and we will not share details with any other organisation.

We treat all the data held with the utmost care and security. Any details you give will remain completely confidential.


In order to offer and provide a customized and personal service through our products and websites, we may use cookies to store and help track information about you.

A cookie is a small text file sent to your device that we use to store limited information about your use of the product or website. We use cookies to provide you with certain functionality and to personalize our product or website content. Without cookies, this functionality would be unavailable. By using our products and websites you agree that we can place these types of cookies on your device

Links to other websites

This website contains links to other airline and aviation sites which have their own privacy policies.


IAG may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2011.

International Airlines Group
Waterside (HAA2),
PO Box 365,